Policies
Up on Coppercreek

Shipping - We ship UPS Ground. If you need it faster, other shipping options are available. UPS cannot ship to a P.O. box and sales tax is required for the state of California.

We ship UPS ground and USPS.

We are located in the United States. International buyers are welcome. Please let us know what you would like to buy and the quantity and we will send you the shipping rate.

Privacy - We will never share your name, address, email or other information with anyone.

Returns and exchanges - Returns and exchanges are accepted as long as the merchandise is returned within 30 days of purchase. Clothing returns and exchanges must be in unworn and unwashed condition with original tags. Bedding and towels can be returned or exchanged only if the items have not been removed from the original packaging. For returns please include the invoice with the item or items circled along with your name, credit card number and expiration date. For exchanges please include the invoice with the items circled along with what item you would like in exchange including size, color, etc., Also include your name, credit card number and expiration date. Contact us by e-mail or telephone prior to returns and exchanges to ensure a prompt response and that the merchandise you wish to exchange is available. The return shipping costs are the customers responsibility. Of course, if there are defects or damage, the return shipping will be included in your refund.